Webhooks

SalesByte can send webhook notifications to your external systems when certain events occur.

Available Webhooks

Webhook Configuration

Webhooks are configured in your SalesByte integration settings. You need to provide:

1. Webhook URL - The endpoint on your server that will receive the webhook
2. Events - Which events should trigger the webhook

Best Practices

• Always respond with a 200 OK status to acknowledge receipt
• Process webhooks asynchronously to avoid timeout issues
• Implement idempotency to handle potential duplicate deliveries
• Validate the webhook payload before processing
• Log all incoming webhooks for debugging purposes